Research in Motion (NASDAQ:RIMM) held a quick press conference call today to address the constant outages that began in Europe then reached to different parts of the world including the US The message was clear-cut: a "core switch failure" in their European unit that fell short to turn over to one of the backup systems. The total failure affected in a backlog of messages that they are going through at this moment. The problems in the US are a straight result of that backup, and messages to certain European subscribers or that must pass through Europe are being delayed. RIM's David Yach guaranteed that no messages or emails were being dropped, only delayed, and traffic was not being throttled. Overall, they wanted to make it clear that this was strictly a technical problem and not the result of a hack or breach. And as expected, their top priority is the reestablishment of service, though they did not give any kind of time estimate or guarantee regarding that. Research In Motion (NASDAQ:RIMM) has potential upside of 24.1% based on a current price of $23.87 and an average consensus analyst price target of $29.61.